Online store fireworksshop.com which is managed by FIREWORKS SHOP DOO VETERNIK has a signed contract with D EXPRESS courier service through which delivery is made on the territory of the Republic of Serbia.

Delivery times

After you receive confirmation of the ordered products to your e-mail address that you specified when creating the order, from that moment for all orders received until 3 p.m. from Monday to Friday, the approximate delivery time is from 2 to 5 working days for the entire territory of the Republic of Serbia. The usual delivery time is 2 working days. In case the order is placed over the weekend (Saturday and Sunday), delivery is made as for orders received on Monday - that is, the next working day. Deliveries are not made on Saturdays and Sundays.

Picking up the shipment

Couriers deliver shipments to the delivery address between 8:00 a.m. and 5:00 p.m. Please ensure that during that period there is a person at the address who can collect the shipment. Items will be packaged so that they cannot be damaged by normal handling of goods in transit. When picking up the shipment, you need to visually inspect the package to make sure there are no visible damages. If you notice that the transport box is significantly damaged and you suspect that the product may be damaged, refuse to accept the shipment and notify us immediately.

The courier tries to deliver each shipment twice. The usual practice is that, if the first delivery is unsuccessful, the courier will call you on the phone you left when creating the purchase order and arrange a new delivery date. If he still does not find you at the address, the shipment will be returned to us. Upon receipt of the shipment, we will contact you to agree on resending the package.

Shipping cost

The cost of delivery depends on the size and weight of the package and will be determined by the courier service. The cost of delivery is not included in the price of the order and is paid directly to the courier service when picking up the package.