Frequently asked questions
How can I place an order?
Ordering is easy! Our online store allows you to view products, add them to your cart, and then follow the instructions for the checkout process. You can also contact us directly for help with your order.
Is it possible to cancel an order?
Of course. In this case, the delivery costs are borne by the buyer.
What payment methods are available in your stores?
In our stores, you can pay in the following ways:
- cash
- by citizens' checks up to 6 (six monthly installments)
- with all payment cards (Visa, MasterCard, Dina)
- credit card of Banca Intesa and Banca Poštanska štedionica up to 6 (six) monthly installments.
- through an administrative ban of up to 5 monthly installments.
Is delivery possible outside the territory of the Republic of Serbia?
Unfortunately, such an option is currently not possible.
What are the opening hours of your stores?
Working hours: Monday-Friday (8:00 AM - 8:00 PM), Saturday (8:00 AM - 2:00 PM)